We value your privacy and is committed to ensuring that your information remains confidential under the terms of the Privacy Act 1993. We collect information from You so that We can successfully provide you with our services and products. Information we require can include the full name of the customer and the recipient, email address, invoices address, delivery address, and contact phone numbers. Upon creating an account you consent to receive electronic communications from us including order status updates, account status updates, correspondence relating to your orders or account as well as special offer information. We will not disclose any personal information to a third party who is not involved in the preparation and/or delivery of the product unless authorised to do so or required by law.
Windcave have a dedicated development and data centre specially designed for payment processing. Windcave are fully certified and compliant with Visa AIS (Account Information Security) and MasterCard SDP (Site Data Protection) (PCI-DSS) at processor level; using Ernest and Young Risk Management for quarterly scans on systems and full onsite audits, annually.
Windcave own all internal networking and security infrastructure, including dual Host systems and cold stand-by at the IBM data centre, dual UPS, multi-ohm internet connectivity, failover switches and backup generators. We also have a host system based in Sydney for our Australian customers and a private GPRS network, in Australia and NZ, for wireless payment processing.
